Welcome to ShayaNYC.com (the “Site”).
What We DON’T Do
What We DO
(1) The Types of Information We Collect
We collect information you give us. When you purchase a product or sign up to become a reseller of our products, we ask you to provide personal information. This includes information such as your name; address; e-mail address; telephone number; billing, payment, credit, and transaction information (including without limitation credit card numbers, account numbers, and/or taxpayer identification numbers); and demographic information. All such information is gathered through a secure server. We do not retain credit card information on file.
In addition, when web visitors access the Site we automatically receive certain “web usage” information. We may collect other web usage information, such as the web pages the browser visits on the Site, the amount of time spent on such web pages, and whether the browser re-visits the Site. We may use web usage information to facilitate and enable the functioning of the Site and to expand and improve our web visitors’ online experience. We may also aggregate such web usage information with other visitors’ web usage information to assess trends and better design, monitor and otherwise improve the Site, as well as to streamline our marketing efforts.
We may also collect information from other sources as, for example, our distributors. Finally, if you opt-in to our Site, we will use your email address and other information you provide to notify you of new products, promotions and news about our company.
(2) How We Use the Information We Collect
We will use your information to respond to your queries or to send information you have requested. If you have set up a reseller’s account, we will use the information to establish and service your account. This information is used for billing purposes and to fill your orders. We may use this information to provide, confirm, change, bill, monitor and resolve problems with our products and services. We may also use the information of a customer or web visitor to develop, market and sell our products and services.
We may sometimes aggregate the personal information of different customers or web visitors to produce data about a group or category of products, customers or web visitors. For example, we might use aggregate data about customers who have purchased our products in order to extend special offers, discounts, promotions, etc. In this case, such aggregate data will not disclose or reflect any personal information of any specific customer or web visitor.
(3) Steps We Take to Protect the Information We Collect
Information security – We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services (for example, shipping orders, accounting, etc). We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include physical security measures to guard against unauthorized access to systems where we store personal data.
(4) How You Can Control the Use of Information We Collect
We honor requests from customers and web visitors to review their personal information. We make good faith efforts to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes (like income tax reporting). You may verify that appropriate corrections have been made via email or by contacting a company representative. You may request to be removed from our lists at any time either by email or by contacting one of our representatives.
A Word About Cookies and Web Beacons
A cookie is a piece of data that a web server sends to your computer when you visit a web site to uniquely identify your browser. Cookies can contain a variety of information, such as a simple count of how often you visit our Site or information that allows us to customize the Site for your use. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.
Web beacons (also known as “clear gifs” or “one-pixel gifs”) are small graphic images on a web page or in an e-mail that allow us to monitor the activity on the Site or to make cookies more effective. We may use web beacons in certain of our web pages and e-mails to gauge the effectiveness of our marketing campaigns and e-mail correspondence. For example, we may use web beacons in our HTML-based e-mails to let us know which e-mails have been opened by the recipients. These web beacons assist us in measuring the effectiveness of our e-mails, and will not be used for any other purpose.
Changes To This Policy
Effective date: July 7, 2011