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Shipping & Returns

Shipping and Returns

** NOW THROUGH 12/25/2020 - SAME DAY SHIPPING AVAILABLE FOR LOCAL ORDERS, MANHATTAN, BROOKLYN AND QUEENS ONLY!

DELIVERY UNTIL 8PM. FLAT RATE OF $35. PLEASE SELECT SAME DAY SHIPPING ON CHECK OUT.

** PICK UP FROM STUDIO IS NOW ALSO AVAILABLE. PLEASE SELECT THIS OPTION ON CART AND LEAVE A MESSAGE ON CHECK OUT OR EMAIL US AFTER YOU PLACED YOUR ORDER TO SCHEDULE A PICK UP.

Shipping and Handling

  • Free Shipping: Shaya NYC is happy to offer Free Shipping on all orders over $75 within the United States, except Hawaii, Alaska and US Protectorates, via US Postal Service (USPS) First Class Insured Mail with a tracking number.
  • Flat Rate Shipping For orders under $75, we offer a flat shipping rate for shipping within North North America via US Postal Service (USPS) First Class Insured Mail with a tracking number:
    • $7.00 Flat Fee for shipping within North America, except Hawaii, Alaska and US Protectorates.
    • Orders delivered within New York State will include 8.875% sales tax.
    • Rush Delivery is available upon request at the time of order. Additional charges will apply.
  • International Flat Rate Shipping Flat shipping rates for international shipping via USPS International First Class Mail:
    • US $8.00 to Europe and South America. US $12.00 to Australia.
    • Insurance is not available unless order will be shipped Priority or Express mail. Additional charge will apply.
    • Rush Delivery is available upon request at the time of order. Additional charges will apply.
    • Customers are responsible for any applicable import duties and taxes.
  • Other Carrier: Shipping through a different carrier using the customer’s account number is possible as well. Customer must select the service at checkout and provide the account number for the shipping service selected.
  • Timing: Shaya NYC will ship orders in stock within 48 hours of time of payment. Items out of stock may take up to 3 weeks to make and ship.
  • Tracking: Once the order is mailed, Shaya NYC will send order details and tracking information via email.

Packaging

  • All items will be packaged in a clear bag with a Shaya business card.
  • Gift boxes are available upon request at check out.
  • Earrings will include at least 2 pairs of plastic backings (stoppers).

Visit our Customer Care Page for more information about your order from Shaya NYC.

 

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